Job Category: Middle Management
Location: Aquila Game Reserve

Schedule: Full-Time
Located Remotely?: No
Relocation?: No
Position Type: Management

JOB SUMMARY

Aquila Game Reserve and Spa is looking for a professional Food and Beverage Manager to be responsible for managing all F&B operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

JOB RESPONSIBILITIES

• Manage all aspects of the Food and Beverage day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods (within the company guidelines) and continuously make necessary improvements
• Identify customers’ needs and respond proactively to all of their concerns
• Lead Food and Beverage team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Requirements and skills

• Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant/hotel management software, POS)
• Ability to identify and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial target
• Guest-oriented and service-minded
• Culinary school diploma or degree in food service management or hotel management diploma or degree or related field
• Preferred: Certification in First Aid and CPR

Application:

• Application closing date: 7 April 2023
  If you have not heard from the recruiting team by the 14^th of April 2023, your application has been unsuccessful.